Privacy Policy

Weekes Plumbing & Heating ("we", "us", "our") is a sole trader plumbing and heating business based at 6 Vernon Walk, Epsom, Tadworth, KT20 5QP. We are the data controller for the personal information described in this policy.

• Contact details you give us (name, phone, email, postcode, address).
• Details of the work you ask us to quote on or carry out.
• Records of certificates issued (e.g. Gas Safety / CP12 / Building Regs notifications).
• Basic technical information from website visits (anonymised analytics).

• To respond to enquiries and provide quotes.
• To carry out and invoice for the work you book.
• To meet legal obligations (gas safety records, accounting).
• To register manufacturer warranties on your behalf.

We rely on (a) your consent when you submit an enquiry, (b) contract performance when you book work, and (c) legal obligation for required certification and accounting records.

We do not sell your data. We share information only where necessary — for example with Gas Safe Register, manufacturers (for warranty registration), and HMRC. We never share your details for marketing.

Enquiry records are kept for up to 24 months. Work records, certificates and invoices are retained for a minimum of 6 years to meet HMRC and Gas Safe requirements.

You have the right to access, correct or request deletion of your personal data, subject to legal retention requirements. To exercise any of these rights, email Callum.weekes@hotmail.com.

This website uses minimal essential cookies and anonymised analytics to understand how visitors use the site. No advertising or tracking cookies are set.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Weekes Plumbing & Heating
6 Vernon Walk, Epsom, Tadworth, KT20 5QP
Phone: 07904 209556
Email: Callum.weekes@hotmail.com