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6 Vernon Walk, Epsom, Tadworth, KT20 5QP24 Hours / 7 Days a Week

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# Privacy Policy
How Weekes Plumbing & Heating collects, uses and protects your personal information.

Last updated: April 2026

## 1. Who we are
Weekes Plumbing & Heating ("we", "us", "our") is a sole trader plumbing and heating business based at 6 Vernon Walk, Epsom, Tadworth, KT20 5QP. We are the data controller for the personal information described in this policy.

## 2. What we collect

- Contact details you give us (name, phone, email, postcode, address).
- Details of the work you ask us to quote on or carry out.
- Records of certificates issued (e.g. Gas Safety / CP12 / Building Regs notifications).
- Basic technical information from website visits (anonymised analytics).

## 3. How we use it

- To respond to enquiries and provide quotes.
- To carry out and invoice for the work you book.
- To meet legal obligations (gas safety records, accounting).
- To register manufacturer warranties on your behalf.

## 4. Lawful basis
We rely on (a) your consent when you submit an enquiry, (b) contract performance when you book work, and (c) legal obligation for required certification and accounting records.

## 5. Sharing
We do not sell your data. We share information only where necessary — for example with Gas Safe Register, manufacturers (for warranty registration), and HMRC. We never share your details for marketing.

## 6. Storage & retention
Enquiry records are kept for up to 24 months. Work records, certificates and invoices are retained for a minimum of 6 years to meet HMRC and Gas Safe requirements.

## 7. Your rights
You have the right to access, correct or request deletion of your personal data, subject to legal retention requirements. To exercise any of these rights, email Callum.weekes@hotmail.com.

## 8. Cookies
This website uses minimal essential cookies and anonymised analytics to understand how visitors use the site. No advertising or tracking cookies are set.

## 9. Complaints
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

## 10. Contact
Weekes Plumbing & Heating6 Vernon Walk, Epsom, Tadworth, KT20 5QPPhone: 07307 219499Email: Callum.weekes@hotmail.com

## Questions About Your Data?
Get in touch and we'll respond personally — no ticket queues.

Contact Us  07307 219499

Trusted, local, Gas Safe registered plumbing & heating engineers. Serving Tadworth, Epsom and Surrey with 14+ years of hands-on experience.

- 6 Vernon Walk, Epsom, Tadworth, KT20 5QP
- 07307 219499
- Callum.weekes@hotmail.com
- 24 Hours / 7 Days a Week
- Gas Safe Registered
- 

### Services
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### Service Areas

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### Company

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